Outlook Profile not Initializing

Last updated by Ernesto Hidalgo at Mar 08, 2019 11:25 PM


Solution

If you are trying to setup a user’s profile and find yourself receiving the following message follow the steps in this documentation to resolve the issue.

  1. Click on Search in the lower left corner of the taskbar



  2. Search for regedit



  3. Navigate to
    HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity



  4. Right-click on a blank spot in the right side and navigate to New > DWORD (32-bit) Value



  5. Enter in DisableADALatopWAMOverride and then hit enter



  6. Please double-click on the new entry and change the value to 1 and hit enter



  7. All done, please launch Outlook once more